Ahmed AlShamsi

HR Manager | CIPD, MBA, HRBP

Abu Dhabi, UAE

Profile summary

Career highlights

Key skills

Human Capital Strategy, HR Business Partnering, Workforce Planning, Organizational Design, Change Management

HCM Systems Integration, HR Digital Transformation, ITSM Automation, Workflow Automation, Artificial Intelligence

Policy Governance, Labor Regulation Compliance, Employee Lifecycle Management, Leadership Development

Arabic (Native), English (Fluent)

Professional experience

Directs the digital transformation of human resources functions across the organization. Manages a distributed team of onshore and offshore personnel to implement new HR tools and artificial intelligence systems.

• Coordinates the deployment of HR software and AI integrations across global business units.
• Restructures internal HR workflows to align with organizational objectives.
• Facilitates the transition of manual administrative tasks to automated digital platforms.
• Aligns HR service delivery models with business requirements to support employee engagement.

Shapes the human resources strategy for the Department of Health, steering the HR Business Partner team and overseeing the integration of digital service platforms. Influences organizational design and workforce planning while maintaining alignment with labor regulations and internal policy frameworks.

• Ran Employee Relations through a 4-month restructuring with no break in service.
• Led the HR Business Partner (HRBP) team on workforce planning and talent strategy.
• Integrated HCM and ITSM platforms to digitize HR service delivery and shorten SLA turnaround.
• Built a grievance and appeal framework that met labor regulations and improved employee satisfaction.
• Ran HR Shared Services and added automation that reduced manual interventions.

Directed employee relations and policy governance for the organization. Managed the integration of human capital management systems while aligning internal practices with regional labor regulations.

• Implemented a company-wide HCM system to centralize payroll, onboarding, and performance tracking functions.
• Authored HR policies to ensure full compliance with UAE labor law and internal governance standards.
• Redesigned HR service workflows to decrease inquiry resolution time.

Influenced organizational design and workforce planning by advising department heads on human capital strategy. Steered policy execution and compliance frameworks to align with regional standards while overseeing leadership development initiatives.

• Advised department heads on HR practice, compliance, and workforce efficiency.
• Ran leadership development programs that improved retention and strengthened succession planning.
• Won the 2019 Excellence in HR Innovation award for building automated HR workflow dashboards.

Directed HR operations and office administration, reporting directly to the CEO. Managed the full scope of employee relations, policy development, and administrative support functions to maintain organizational compliance and operational continuity.

• Advised the CEO on confidential HR matters to support executive decision-making.
• Authored HR policies and standard operating procedures to ensure consistent operational compliance.
• Implemented automation tools to streamline administrative workflows.

Education

aligned with SHRM guidelines

Certifications

Languages